Terms & Conditions

Last updated: 13 September 2025

By accessing and using our website and purchasing our products (via Proxima Lifestyle or it’s subsidiaries), you agree to be bound by the following terms and conditions.

  1. Definitions
    • “Company”, “we”, “us”, “our” refers to Proxima Lifestyle Pvt. Ltd.
    • “Customer”, “you”, “your” refers to the person using the website or purchasing products.
  2. Use of Website
    • You agree to use our platform lawfully.
    • You must be 18 or over to make purchases (or have parental consent).
  3. Account Registration
    • You may create an account to shop, track orders, etc.
    • You are responsible for maintaining the confidentiality of your account details.
  4. Ordering & Acceptance
    • When you place an order, you make an offer to purchase. We reserve the right to accept or decline the order (for any reason including stock unavailability, pricing errors).
    • Confirmation email does not guarantee order fulfilment until we dispatch.
  5. Prices & Payment
    • All prices are in Indian Rupee (INR) unless otherwise stated. Taxes (GST etc.) will be added as per applicable laws.
    • We accept payments via credit cards, debit cards, net banking and UPI.
    • For COD orders, an additional fee may apply.
  6. Shipping & Delivery
    • Our Shipping Policy governs timelines, charges, and responsibilities.
  7. Returns, Refunds & Exchanges
    • Our Refund Policy applies.
  8. Intellectual Property
    • All content on the site (text, images, logos, designs) is property of Proxima Lifestyle Pvt. Ltd. or its licensors. Usage or reproduction without permission is prohibited.
    • ModeOn is a registered trademark of Proxima Lifestyle Pvt. Ltd.
  9. Limitation of Liability
    • To the fullest extent permitted by law, the company is not liable for any indirect, consequential, incidental damages arising from the use of our products or site.
    • Our liability for any claim in aggregate shall not exceed the value of the product ordered.
  10. Governing Law and Jurisdiction
    • These terms shall be governed by the laws of India.
    • Any disputes arising shall be subject to the exclusive jurisdiction of courts in [City, State] (e.g. New Delhi).
  11. Severability
    • If any clause is found invalid or unenforceable, it will be severed, and the remaining terms will continue in effect.
  12. Changes to Terms
    • We reserve the right to modify these Terms & Conditions at any time.
    • Changes will be posted on the website, and continuing to use the website after changes constitutes acceptance of new terms.